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Last updated: 2026-05-25 · Notification of changes: existing customers get 30 days' notice via email before any new subprocessor is engaged for their data.
Arcamatrix uses the following third-party processors to deliver the service. Each is bound by a Data Processing Agreement (DPA) and is permitted to process user data only for the purposes listed below. For enterprise DPAs incorporating this list by reference, contact legal@arcamatrix.com.
| Processor | Purpose | Data categories | Region |
|---|---|---|---|
| Anthropic | LLM inference (Claude models) | Prompts + completions | US |
| OpenAI | LLM inference (GPT models) | Prompts + completions | US |
| Higgsfield | Video generation (Seedance/Veo/Kling) | Video briefs + generated assets | US |
| fal.ai | Image generation (FLUX, thumbnails) | Image prompts + generated assets | US |
| ElevenLabs | Text-to-speech voiceover | Script text + audio output | US |
| Hetzner | Application hosting (compute, network) | All user data in transit + at rest on app servers | EU (Germany) |
| Cloudflare | DNS, TLS termination, DDoS mitigation | Request metadata + IP | Global edge |
| Upstash | Redis (session cache, webhook queues, API key metadata) | Session ids, API key hashes, webhook configs | EU/US (configurable) |
| Stripe | Payment processing + subscription billing | Billing email, card last-4, invoice data | Global |
| Resend | Transactional email (magic links, receipts) | Email address, message content | US |
| Sentry | Error monitoring + performance traces (opt-in via cookie banner) | Stack traces, request metadata (PII scrubbed) | US, EU-US Data Privacy Framework certified |
| TikTok | Video publishing (user-authorized OAuth) | Video files + captions, only with user OAuth | Global |
| YouTube (Google) | Video publishing (user-authorized OAuth) | Video files + metadata, only with user OAuth | Global |
| Instagram (Meta) | Video publishing (user-authorized OAuth) | Video files + captions, only with user OAuth | Global |
| X (Twitter) | Video publishing (user-authorized OAuth) | Video files + captions, only with user OAuth | Global |
See also Privacy Policy · support@arcamatrix.com