Acceptable Use Policy

1. Spirit of the policy

Arcamatrix is a tool for creators, marketers, and developers to ship viral video content faster. You are responsible for the content you generate + publish. We may suspend accounts that use the service for the categories listed below — usually after a warning, immediately for severe cases (CSAM, real-person sexual content, credible threats).

2. Prohibited content

You may not use Arcamatrix to generate, store, transmit, or facilitate:

• Child sexual abuse material (CSAM) — zero tolerance, reported to NCMEC/IWF immediately.
• Non-consensual sexual content of real persons (including deepfakes).
• Content that sexualizes minors in any way.
• Realistic deepfakes of real persons without their explicit consent — for any purpose.
• Credible threats of violence, calls to violence, or doxxing.
• Content designed to facilitate the sale or trafficking of humans, weapons, controlled substances.
• Disinformation campaigns targeting elections, public-health crises, or financial markets.
• Content that violates copyright, trademark, or right-of-publicity laws.
• Malicious code, phishing kits, exploit demonstrations targeting third-party systems without authorization.

3. Prohibited behaviors

• Bypassing rate limits, token budgets, or abuse-prevention mechanisms.
• Reselling Arcamatrix output as your own AI generation service without a partnership agreement.
• Scraping the dashboard, reverse-engineering the API beyond the documented surface, or attempting to extract model weights.
• Using webhooks or API keys to attack other systems (SSRF, port scans, DDoS reflection).
• Sharing API keys across organizations or environments not authorized in your subscription.
• Impersonating Arcamatrix in your generated content (e.g. claiming our endorsement).

4. Platform-specific compliance

When using Arcamatrix to publish to TikTok, YouTube, Instagram, or X, you must also comply with those platforms' community guidelines. Content removed by a platform for AUP violation may trigger our own review under §3.

5. Enforcement

We may, at our sole discretion:

• Warn — first observation of borderline behavior, no service interruption.
• Throttle — temporarily reduce rate limits for repeated borderline behavior.
• Suspend — pause access pending review, typically 7-14 days.
• Terminate — permanent ban with deletion of account data per our Privacy Policy.
• Report — to law enforcement when the content involves CSAM, credible threats, or coordinated criminal activity.

Suspended accounts may appeal via abuse@arcamatrix.com within 30 days. Decisions on egregious violations (CSAM, deepfake porn of real persons, credible threats) are final and not appealable.

6. Reporting abuse

If you encounter Arcamatrix-generated content that violates this policy, please report to abuse@arcamatrix.com with a description, screenshot, and any publishing-platform URLs. We aim to acknowledge within 24 hours and resolve within 7 days.

7. Changes to this policy

Material changes (categories added/removed, enforcement procedure changes) are announced by email to all account holders 30 days before taking effect. Routine clarifications + typo fixes happen without notice. See also our Privacy Policy, Subprocessors.